Enter the tracking number
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Free · Private · Official carrier links
Universal Package Tracking for Canada & Worldwide Delivery
Find the courier behind your tracking number and continue securely to its verified official tracking page. Built for Canadian packages, cross-border shipments and major global carriers—including Get It Picked.
🔒 Your number is processed in this browser and is not stored by this tool.Carrier uncertain? Select it manually.
Likely courier
Canada-first carrier finder
Track packages from Canadian and global couriers
Start with automatic carrier matching or select the delivery company yourself. The tool covers Get It Picked and many carriers commonly used for deliveries within Canada, from Canada Post and Purolator to cross-border networks such as UPS, FedEx, DHL and USPS.
Three simple steps
How universal package tracking works
This free tool helps identify a likely carrier and sends you to that carrier’s verified tracking destination. It does not copy or resell tracking events, so the official courier remains the source of truth.
Confirm the courier
Distinctive formats can suggest a carrier automatically. If several companies use similar formats, choose the courier shown by the retailer or sender.
Open official tracking
Continue to the courier’s official website to view available scans, estimated delivery information and any action requested by the carrier.
Find the delivery company
How to identify a courier from a tracking number
A tracking number is a unique shipment identifier printed on a label and shared with the recipient. Some formats are distinctive—UPS numbers often begin with “1Z,” while international postal items commonly contain two letters, nine digits and a two-letter country code. Other couriers use plain numeric identifiers that overlap, so a number alone cannot always identify the company with certainty.
Check the sender’s dispatch email, retailer order page or shipping receipt first. Look for wording such as “shipped with,” “carrier,” “delivery partner” or “last-mile courier.” For international orders, the company transporting the parcel into Canada may hand it to a Canadian carrier for final delivery, producing a second local tracking number.
Tracking number versus order number
An order number identifies a purchase inside a retailer’s system. A tracking number identifies the physical shipment inside a courier’s network. Entering an invoice, confirmation or marketplace order number on a carrier website normally returns no result. If you only have an order number, open the retailer’s order details or ask the sender for the courier name and shipment tracking number.
| Carrier or network | Common example | Identification note |
|---|---|---|
| Canada Post / international post | CX123456789CA or 16 digits | International postal identifiers often use two letters, nine digits and a country code; domestic formats can differ. |
| UPS | 1Z999AA10123456784 | The “1Z” prefix is distinctive, although UPS supports additional formats. |
| FedEx | 123456789012 | FedEx uses several numeric lengths that may overlap with other carriers. |
| DHL | 1234567890 | DHL divisions use different formats; confirm whether the shipment is DHL Express or another DHL service. |
| Canadian regional couriers | Varies | Canpar, Loomis, GLS, ICS, TForce, Nationex, UniUni and Dragonfly use multiple or overlapping patterns. |
Important: examples show formatting only and are not real shipments. Carrier formats change, and a matching pattern is a suggestion—not proof of the courier.
Canadian courier guide
Popular package carriers in Canada
Canada’s delivery network includes a national postal operator, large express companies, regional couriers and last-mile specialists. The correct carrier depends on the sender, service level and destination.
Canada Post
Common for domestic mail, parcels, rural delivery and the Canadian final mile of many international postal shipments.
Purolator
A major Canadian courier used for express, ground and business deliveries across the country.
Canpar & Loomis
Canadian parcel networks frequently used by retailers and businesses for ground and regional deliveries.
GLS, ICS & TForce
Networks serving business, e-commerce, regional, routed and last-mile delivery needs in Canada.
UniUni & Dragonfly
Last-mile companies often seen on marketplace and cross-border e-commerce orders.
UPS, FedEx, DHL & USPS
Global and U.S. networks handling express, international and cross-border shipments entering or leaving Canada.
International deliveries
Cross-border and last-mile package tracking
International parcels can move through more than one network. The origin carrier may collect the shipment, an airline or line-haul partner may transport it between countries, customs may review it, and a Canadian courier may complete final delivery. A quiet period between scans does not necessarily mean the package has stopped moving; some partners exchange tracking events in batches.
If the origin carrier says “handed to destination carrier,” “arrived in destination country” or “customs released,” look for a local tracking number in the shipment details. Try that number with Canada Post or the named Canadian delivery partner. Postal shipments using an international postal identifier may continue under the same number, while private logistics networks often issue a separate last-mile identifier.
Customs and import delays
Tracking may pause while a shipment awaits customs presentation, document review, duty or tax assessment, or release to the local carrier. Only complete payment or identity steps through an official government, postal or courier website that you reached independently. Unexpected texts demanding urgent redelivery or customs payment are a common delivery-scam pattern.
Tracking status guide
What common parcel updates mean
Courier wording differs, but most package journeys use the same underlying stages.
Label created / information receivedThe sender submitted shipment details. The courier may not have physically received or scanned the parcel yet.
Accepted / picked upThe courier has recorded the package entering its network.
In transitThe parcel is moving between facilities or delivery partners. It may travel without receiving a scan at every stop.
Arrived at facilityThe package reached a sorting centre and is being prepared for its next route.
Customs processingAn international shipment is being reviewed or awaiting release before local delivery continues.
Out for deliveryThe parcel is with a local delivery route and is usually expected that day, subject to operational conditions.
Delivery attemptedThe driver could not complete delivery. Read the official carrier instructions for pickup or another attempt.
Exception / delayedWeather, address, customs, capacity or operational issues interrupted the expected movement.
DeliveredThe carrier recorded completion. Check the delivery location, household members, concierge or safe-drop details if you cannot find it.
Returned to senderThe carrier is sending the parcel back because delivery could not be completed or the shipment was refused.
Troubleshooting
What to do when package tracking is not updating
Missing scans are frustrating, but many are temporary. Work through these checks before assuming the package is lost.
- Confirm the number and courier. Recopy the shipment number and ensure you are not entering an order, invoice or reference number.
- Wait for the first physical scan. A newly created label may take a business day or longer to show movement, especially before weekends or holidays.
- Check the official carrier page. It is the authoritative source for scans, delivery instructions and service alerts.
- Look for a second last-mile number. International and marketplace shipments may change carriers after entering Canada.
- Review weather and service notices. Storms, wildfires, road closures, peak-season volume and local disruptions can delay scans and delivery.
- Contact the sender when appropriate. The shipper purchased the delivery service and may need to open an investigation, correct an address or submit a claim.
Privacy and safety
Track packages without falling for delivery scams
This tool processes the entered number in your browser and sends you to a known courier destination. It does not ask for banking information, passwords, customs payments or redelivery fees. Get It Picked will never use this page to collect sensitive payment details for another carrier.
Be cautious when a text or email creates urgency, uses a shortened or misspelled web address, requests a small “redelivery” payment, or asks you to confirm a card. Instead of following the message link, open the courier’s website independently and enter the number there.
Package tracking FAQ
Frequently asked questions
Clear answers about carrier matching, Canadian deliveries, privacy and tracking delays.
How do I track a package if I do not know the courier?
Enter the tracking number and leave the carrier selector on Auto-detect. If the format is distinctive, the tool suggests a likely carrier. When formats overlap, check the retailer’s shipping confirmation or select the courier manually.
Which Canadian couriers can I use with this tool?
The selector includes Get It Picked, Canada Post, Purolator, Canpar, Dragonfly/Intelcom, UniUni, Loomis Express, ICS Courier, GLS/Dicom, TForce Logistics, Nationex and major global carriers used in Canada.
Does this page display live tracking events?
No. This free tool identifies or lets you choose a carrier, then opens that carrier’s verified tracking destination. The official courier website provides the available live scans and delivery status.
Can I track a Get It Picked delivery?
Yes. Select Get It Picked and the tool directs you to the existing Get It Picked order-tracking experience.
Why does my tracking number show no result?
The label may be new, the number may contain a typo, the wrong courier may be selected, or you may have entered a retailer order number. Recheck the dispatch email and allow time for the first carrier scan.
Why did my international package stop updating?
Cross-border parcels can pause during transport between networks, customs processing or a handoff to the Canadian last-mile carrier. Look for a second local tracking number and check both official carrier pages.
Is universal package tracking free?
Yes. This carrier-finder and official-link tool does not require an account or paid subscription.
Is my tracking number stored?
The tool is designed to process the number in your browser and does not create a tracking history. When you continue, the selected carrier’s own privacy practices apply on its website.
What is the difference between “label created” and “in transit”?
“Label created” usually means the sender submitted shipment information but the courier may not yet have the parcel. “In transit” means the package has entered the network and is moving between locations or partners.
Who should I contact about a delayed or missing parcel?
Start with the official carrier tracking page. If the delay continues, contact the sender because the shipper purchased the service and may need to request an investigation or file a claim.
More Get It Picked resources
Plan, send and track deliveries
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