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Reverse logistics (returns) is the process of getting a product back from the customer to the seller. It includes pickup, checking the item, and sending it to the right place (back to store, warehouse, or for exchange). Get It Picked makes this process simple, so your return policy actually works in real life.
Get It Picked doesn’t only take products to your customers, we also bring them back for you. Our reverse logistics service helps small businesses, e-commerce sellers, and local brands handle returns in a clean, professional way. We pick up the item from your customer, return it to you (or your warehouse), and update the status, so your team doesn’t spend time chasing return requests.
Because we operate across Nova Scotia - Halifax, Dartmouth, Bedford, Sackville, Truro and nearby areas we can collect returns quickly and keep your customers happy.
We pick up the return from your customer’s address
We verify and tag the return (optional)
We deliver it back to your store/warehouse
You and the customer get return status updates
1
Customer raises a return/exchange
2
You create a return request in the Get It Picked portal/app
3
Our driver collects the item from the customer
4
Item is returned to your location and marked completed
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Local Nova Scotia coverage
Fast pickups = happier customers
Clear tracking and proof of pickup
Works with your existing fulfillment
Perfect for fashion, beauty, pharmacy, gifts, and D2C brands
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